Privacy policy
PRIVACY POLICY
Last updated: September 21, 2026
At Kisaah Jewellery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit or make a purchase from kisaah.com.
1. INFORMATION WE COLLECT
When you visit our website, place an order, create an account or contact us, we may collect information such as:
• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Information you provide when contacting customer support
We may also automatically collect certain information about how you interact with our website, such as your IP address, browser type, device information and pages visited.
2. HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and fulfill your orders
• Arrange shipping and delivery
• Process payments
• Communicate with you about your orders
• Provide customer support
• Respond to your questions and requests
• Improve our website, products and services
• Send promotional or marketing communications where you have provided appropriate consent
• Detect and prevent fraud, misuse or security issues
• Comply with applicable laws and legal requirements
3. PAYMENT INFORMATION
Payments made through our website may be processed by third-party payment providers.
Kisaah Jewellery does not directly store your complete credit card, debit card or other sensitive payment credentials on our own systems. Payment information is handled by the applicable payment service provider according to its privacy and security practices.
4. COOKIES
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage and provide relevant functionality.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
5. SHARING OF INFORMATION
We may share necessary information with trusted service providers who help us operate our business, including:
• Payment processors
• Shipping and delivery partners
• Shopify and technology service providers
• Website and analytics service providers
• Customer support or communication providers
We only share information that is reasonably necessary for these services.
We may also disclose information where required by law, legal process or to protect our rights, customers or business.
6. DATA SECURITY
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
7. MARKETING COMMUNICATIONS
If you choose to receive promotional communications from us, we may send you updates about new products, offers, collections and other Kisaah Jewellery news.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
Kisaah Jewellery is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
9. YOUR RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction or deletion of certain information.
To make a privacy-related request, please contact us using the details below.
10. CHILDREN'S PRIVACY
Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children in violation of applicable laws.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal requirements.
Any updates will be posted on this page with the revised "Last updated" date.
12. CONTACT US
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Kisaah Jewellery
Email: kisaahjewellery@gmail.com
Website: kisaah.com